Frequently Asked Questions

What is a heat pump?

A heat pump is a device that transfers thermal energy between spaces, typically between an enclosed space and the outside. When used to heat a building, the energy is transferred from the outside into the building. A heat pump can also work as an air conditioner by transferring heat from the building to the outside.

What is biomass heating?

Biomass heating systems are generated using a wood-fueled boiler. In terms of renewable heating, 'biomass' refers to solid forms of biomass such as wood, (log, chips and pellets), grain or miscanthus.

What is a heat recovery system?

A heat recovery system works (also called MVHR) via a heat recovery ventilation unit which is usually located in the attic, roof space or plant room. It helps the air circulate within a building by replacing it with colder air that is warmed by the ventilation system.

How does underfloor heating work?

Underfloor heating works by distributing a lower temperature of warm water through a circuit of pipes beneath the finished floor. Heat is monitored and controlled by intelligent thermostats to maintain a consistent temperature throughout the property or individual rooms. 

Is underfloor heating expensive to run?

It costs less than 10p to run 1m squared of standard underfloor heating at full power for six hours. Although some people still expect underfloor to be expensive to run, the initial cost of the installation and the ongoing running expenses can be great value for money. 

Is a heat pump a good investment?

Heat pumps work as heaters and air conditioners. The basic operation of a heat pump makes it a good investment because it takes care of two comfort issues in a singular unit, heating and cooling. Which means that you do not need to purchase a separate heater. 

Is biomass heating good?

Using biomass heating to heat your property not only reduces your CO2 emissions, helping the environment, it also reduces your fuel costs. Fuel costs: Wood pellets: 20-40% saving on your fuel costs.

What are types of heat recovery systems?

Types of heat recovery systems include: rotary heat exchangers, plate heat exchangers, integrated heat pumps, high Efficiency Run-around coil systems, sorption Supported air conditioning, ductless ventilation with heat recovery.